Q: Do you have after sales support?

A: Yes, we are happy to give advice and we also have skilled technicians available, We need your machines running in order to keep your business running.

Q: Once we've bought a Double layer Panel Roll Forming Machine from you, are you able to supply us with material?

A: We can assist you in finding the appropriate materials to suit your machine

Q: Do you sell only standard machines?

A: No, most of our machines are built according to customers specifications, using top brand name

components

Q: What size decoiler can you supply us with?

A: From 5tons decoiler to a 25tons motorised hydraulic decoiler

Q: Do you have a warranty on your machines?

A: One year warranty excluding electrical components.

Q: What sales terms do you have?

A: Terms mutually agreed on and we do accept Letter of Credit by pre arrangement.

Q: Do you have instruction manuals?

A: We provide you with instruction manuals, electricity layouts, civil requirements, and machine drawings

Q: Once a machine arrives at our factory what happens then?

A: We will send you a technician or engineer that will commission and install your machine, with training for your staff if required at a separate fee.

Q: What do I need to offload my machine from the container?

A: You are not responsible for the offloading of your machinery, and it is recommended that you use a reputable rigging company.

Q: My current machine rollers need to be replaced. Would you be able to assist me?

A: Yes. Send us your profile and specifications then we will manufacture the rollers for you

Q: What kind of controls do you use on your machines?

A: AMS, Delta, Schneider, Siemens, and Mitsubishi

Q: What is your delivery time?

A: Depending on the type of machine, duration of 25 days to 50 days from date of order.

Q: Do we receive any updates while machine is in the manufacturing process?

A: Yes.Regular updates on progress will be sent to you.